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Volume

49

Issue

2

Abstract

The purpose of the study reported here was to determine if a correlation existed between directors' leadership style and agents' job satisfaction. A usable return rate of 112 (60.8%) Tennessee agents was achieved. The instrument included a demographic assessment, the Multifactor Leadership Questionnaire 5X, and the Mohrman-Cooke-Mohrman Job Satisfaction Survey. Data was aggregated across the state. While the majority of directors were perceived as laissez-faire (N = 64, 73.6%), the majority of agents indicated high job satisfaction (N=61, 56.5%). Cross tabulation of this association indicates that transformational directors have more highly satisfied agents than other styles.

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