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Volume

48

Issue

4

Abstract

This article shares an understanding of how Extension at a major university serves as a Learning Organization and its capacity to address change. The study examined how to assess the capacity of staff members to promote organizational learning. The researcher administered a 43-item survey instrument, the Dimension of the Learning Organization Questionnaire (DLOQ), designed by Watkins and Marsick (1997) to Extension employees. As a strategic planning tool, the survey identifies organizational learning strengths and challenges at the individual, team, and organizational levels.

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